We take your privacy very seriously. And so should you.
Below you will see what we’re doing with your personal information, what data is collected based on the services you use and how we’re keeping it secure.
This site, like many others, uses small files called cookies to help us customise your experience. Find out more about cookies and how you can control them.
What are 'cookies'?
‘Cookies’ are small text files that are stored by the browser (for example, Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store things like user preferences. You can think of cookies as providing a ‘memory’ for the website, so that it can recognise you when you come back and respond appropriately.
A visit to a page on this website may generate the following types of cookie:
Where applicable, when you register with our website, we generate cookies that let us know whether you are signed in or not. Our servers use these cookies to work out which account you are signed in with, and if you are allowed access to a particular service. It also allows us to associate any comments you post with your username. If you have not selected ‘keep me signed in’, your cookies get deleted when you either close your browser or shut down your computer. Every time someone visits our website, software provided by another organisation generates an ‘anonymous analytics cookie’.
These cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies and, if you don’t, we generate new ones. This allows us to track how many individual users we have, and how often they visit the site. Unless you are signed in to our website, we cannot use these cookies to identify individuals. We use them to gather statistics, for example, the number of visits to a page. If you are logged in, we will also know the details you gave to us for this, such as your username and email address.
On some pages of our website, other organisations may also set their own anonymous cookies. They do this to track the success of their application, or to customise the application for you. Because of how cookies work, our website cannot access these cookies, nor can the other organisation access the data in cookies we use on our website. For example, when you share an article using a social-media sharing button (for example, Facebook) on our website, the social network that has created the button will record that you have done this.
How do I turn cookies off?
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. However, we cannot tell if you are signed in without using cookies, so you would not be able to post comments. All modern browsers allow you to change your cookie settings. You can usually find these settings in the ‘options’ or ‘preferences’ menu of your browser. To understand these settings, the following links may be helpful, or you can use the ‘Help’ option in your browser for more details.
What data we gather
We collect the following information:
- Contact information including email address (when opting into our newsletter)
- Website usage and pages visited (this is anonymous data)
How we use this data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services. Specifically, we may use data: (opt in data)
- For our own internal records.
- To improve the products and services we provide.
- To contact you in response to a specific enquiry.
- To customise the website for you.
- To send you promotional emails about products, services, offers and other things we think might be relevant to you.
- To contact you via email, telephone or mail (if this data was specifically supplied by you)
When you install our CoPilot App we collect your unique user identifier and your location through GPS, WiFi, or wireless network triangulation in order to obtain your location for the purposes of providing our Service. We collect the location to provide your location information to your team captain. If you “off duty”, never join a team, or leave a team, we will not share your location with the team captain; however, while you are logged in to your account, we will continue to collect your location information in order to provide the Service (for example, to provide you your drive score).
We maintain location information only so long as is reasonable to provide the Service and then delete location data tied to your personal information. We may maintain de-identified location data for a longer period of time in order to analyze aggregate trends and metrics. If you want to opt-out of the collection of your location data, please adjust your settings in your mobile device to limit the app’s access to your location data.
Driving event data
We collect, and may use a third party to collect, sensory and motion data from your smartphone or mobile device, including information from the gyroscope, accelerometer, compass and Bluetooth, in order to calculate and detect driving events such as speeding, hard braking, crash detection and other events. We maintain sensory and motion data as long as is reasonable to provide the Service and then delete or anonymize this data. If you want to opt-out of the collection of your sensory and motion, please adjust your settings in your mobile device to limit the app’s access to your sensory and motion data.
Messages & user data
We collect information when you message other team members or your captain through use of the service. We may also retain any messages you send to us. We use this information to operate, maintain, and provide to you the features and functionality of the Service and to communicate directly with you, such as to send you alerts. You can control your receipt of email and text alerts by adjusting your settings in your mobile device. We may also send you Service-related emails (e.g., account verification, joining a team notification, order confirmations, change or updates to features of the Service, technical and security notices). You may not opt-out of Service-related e-mails.
Policy updated: 15.03.21